Leaders should live in a constant state of “I don’t know, but let’s figure it out.”
There is a common misconception that I would like to put to bed right now, it’s about Ego, and Confidence. It is this: Confident people, truly confident people, don’t have big egos. In fact, they probably have very little ego. When people talk about confidence they tend to paint an image of someone who is … Continue reading Ego is not Confidence
Around this time of year I remember this article that I read in the Financial Times back in 2018. It’s all about how to “switch off” from work when you’re on holiday, and I was both surprised and dismayed to find how many people “switch off” from work by either working a little bit every … Continue reading It’s not a Culture Problem
First, what is Cognitive Load? Basically, it’s how much working memory you are using in your brain, a person can hole 5 to 9 items in working memory at any one time. High cognitive loads can lead to forgetting things, impaired decision making, and increased errors. Cognitive Load can be split into three types: Intrinsic … Continue reading Let’s talk about Cognitive Load.
I once got feedback from a member of my team that said I was often so calm that it didn’t seem like I understood the gravity of the situation. At the time I had recently taken over ownership of the Group Financial Consolidation system. The system was new, the team were new, the processes and … Continue reading Detatch
Just who the hell are you? It’s an interesting question. Up until a few months ago you were probably a bunch of people. You probably had different personas that you wore throughout the day, either deliberately or not. You would have had your professional persona, you partner persona, your parent persona, and you might have … Continue reading Who Are You?
Are you working flexibly? Are you making flexibility work for you? We are all suddenly working flexibly; working from home, working from our dining tables and our bedrooms. We are all suddenly having to make space through the day to stop being professionals and to instead become parents, teachers, carers, husbands, and wives. There are … Continue reading (In)Flexibility
It’s been a strange time. We have all had to make changes, really fast, faster than most of us would normally choose. The need to change came from nowhere; one week we were all in the office, going about our lives looking at what was happening elsewhere in the world, and by the end of … Continue reading What Won’t Change Back
Part of making routines work for you is making it easy for you to run through them; if a routine is difficult or taxing the first few times through, then you won't want to do it again, and you'll have real trouble making it stick. This can also be true of tasks that look like … Continue reading Setting Up
One of the key principles of Lean Manufacture is routine. Routines make things repeatable, they make sure that successful outcomes are reached again and again and again. They are incredibly powerful, they help us achieve consistent, quick, high quality results; time after time. They are also central to our ability to Make Time. The Power … Continue reading Routine